Information

Terms and conditions

This is a courtesy translation. In case of any differences, the Dutch version prevails.

Reservation & payment

• A reservation is final after confirmation and (down) payment.
• Full payment must be received before arrival.
• If payment is not received, the reservation may be cancelled.

Cancellation

• Cancellations must be made in writing or by email.
• Up to 7 days before arrival: free of charge.
• Within 7 days before arrival: 50% refund.
• We recommend taking out travel insurance.

Arrival & departure

• Check-in from: 15:00.
• Check-out before: 11:00.
• Early check-in / late check-out only by arrangement.

Use of the chalet

• The chalet may only be used by the number of guests booked.
• A stay may last a maximum of 21 consecutive nights; this is a rule of the park. We cannot accept longer bookings.
• Subletting or passing on to third parties is not allowed.
• Parties and events are not allowed.

Deposit & damage

• The guest is responsible for damage to the chalet or its contents.
• Damage must be reported immediately.
• Costs for damage, missing items or additional cleaning may be charged.

Liability

The owner is not liable for:

• Loss, theft or damage to personal belongings.
• Accidents or injury during the stay.

Staying in and using the chalet is at your own risk.

Force majeure

In the event of force majeure (for example natural events, disruptions or unforeseen circumstances), the owner may cancel or change the reservation. Where possible, an alternative or a refund will be offered.

House rules

Guests must comply with the applicable house rules. In case of violation, access to the chalet may be denied without refund.

Pets

Pets are welcome in both chalets, with a maximum of 4 per stay. For dogs there is a surcharge of €25 per dog per stay; other pets stay free of charge. The house rules for pets apply. Any damage or additional cleaning caused by pets is at the guest's expense.

Smoking

Smoking in the chalet is not allowed. In case of violation, additional cleaning costs may be charged.

Cleaning

The chalet must be left tidy and broom-clean in accordance with the house rules. In the event of excessive soiling or failure to follow the departure instructions, additional cleaning costs may be charged.

Utilities

The chalet is equipped with water, electricity and internet (wifi). Disruptions to utilities beyond our control do not entitle you to a refund or compensation. We do our best to resolve any disruptions as quickly as possible.

Photos & expectations

The published photos give a realistic impression of the chalet. Minor differences in furnishing, layout or decoration are possible. Seasonal differences (for example in the garden or surroundings) may occur.

Privacy

Personal data is used solely for reservations and communication and is not shared with third parties. See our full privacy policy.

Applicable law

Dutch law applies to all reservations and agreements.